Accessibility Statement
How we approach website access and how to tell us about a specific need.
UK Airports Taxi Transfer wants its public website to be clear and usable for as many people as possible. This statement explains the standard we work towards, the support currently present on the website, and how to tell us when something is difficult to use.
Accessibility is an ongoing part of maintaining the website. We review shared templates and important journeys as the site changes, and we use reported problems to guide practical improvements.
1. Scope of This Statement
This statement covers the public website at ukairportstaxitransfer.co.uk, including its information pages, journey enquiry forms and support routes. It does not certify or describe the accessibility of third-party websites or services reached through an external link.
2. Our Approach to Accessibility
We aim to make information understandable, navigation predictable and important controls usable without relying on a mouse. We also aim to keep the site readable across common screen sizes and when visitors enlarge text or use browser zoom.
3. The Standard We Use
WCAG 2.2 Level AA is our working benchmark. This is an aim that guides design, content and testing. It is not a claim that every page has passed a complete independent conformance audit.
4. What the Website Currently Supports
The current website uses semantic headings and landmarks, descriptive page titles, labelled form fields, alternative text for meaningful images, visible keyboard focus and responsive layouts. Navigation, accordions, carousels and form controls are designed to remain operable by keyboard.
Colour is not intended to be the only way important information is communicated. Motion is reduced when a visitor asks their device to reduce motion, and key content remains available without depending on animation.
5. Known Limitations and Work in Progress
The website is still being prepared for full launch and continues to receive content, browser and assistive-technology checks. Automated checks cannot find every barrier, so keyboard, focus, zoom and reading-order reviews remain part of each release.
If we identify a problem that cannot be corrected immediately, we will record it, provide another way to obtain the information where possible, and address it in a suitable maintenance round.
6. Alternative Ways to Use the Service
If a website task or page is difficult to use, contact the team by telephone on +44 20 8432 0829 or by email at [email protected]. You can also use the Contact Us page. Tell us which page or task you were trying to complete so the team can help directly.
7. Accessibility Needs for Your Journey
If there is something the team should understand before discussing your journey, explain the requirement when you enquire. The team can review the information with you before any vehicle, availability or fare is confirmed.
8. Reporting an Accessibility Problem
Please email [email protected] or call +44 20 8432 0829. Include the page address, what you were trying to do, what went wrong, and the browser or assistive technology involved if you know it. That detail helps us reproduce and investigate the problem.
9. How We Review This Statement
We review this statement when a material website change affects accessibility, when testing finds a new limitation, or when a visitor reports a barrier. The review includes the shared site shell and representative content and form pages, not this statement alone.
10. Statement Preparation and Review Date
This statement was prepared on 12 September 2026 and was last reviewed on 12 September 2026.