GDPR Compliance Policy

The purpose of this GDPR Compliance Policy is to:

• Explain how we handle personal data
• Ensure transparency in data processing
• Protect the rights of our customers
• Demonstrate compliance with UK GDPR

We are committed to handling personal data responsibly and in a way that supports a reliable and professional airport transfer service.

UK Airports Taxi Transfer acts as the data controller for all personal data collected in relation to bookings and service delivery.

Registered Address: 4 Cranbourne Road Slough, Berkshire SL1 2XF United Kingdom

Contact: Email: [email protected] Phone: +44 (0) 208 4330 829

As the data controller, we determine how and why personal data is processed.

We process personal data only where necessary to provide airport transfer services.

This includes:

• Managing bookings
• Coordinating drivers
• Monitoring flights
• Communicating with customers
• Maintaining service quality

We do not collect unnecessary data.

• Full name

• Phone number
• Email address

• Pickup and drop-off locations
• Travel date and time
• Airport and terminal details
• Flight information
• Passenger numbers

• Vehicle type
• Child seat requests
• Luggage details

• Emails
• Messages
• Booking enquiries

We collect only the data required to ensure your airport transfer runs smoothly.

We follow the key principles of UK GDPR when processing personal data.

We process data lawfully and clearly explain how it is used.

Data is collected only for specific purposes related to airport transfer services.

We collect only the information needed to complete your booking.

We aim to keep your data accurate and up to date.

We retain data only for as long as necessary.

We protect data against unauthorised access, loss or misuse.

We process personal data under the following legal bases:

To provide the airport transfer service you have booked.

To operate, improve and manage our services.

To comply with applicable laws and regulations.

Your data is used to ensure a reliable and stress-free airport transfer experience.

• Confirm bookings
• Allocate drivers
• Plan routes

• Track flight arrivals
• Adjust pickup timing

• Send confirmations
• Provide updates
• Share driver details

• Monitor performance
• Improve reliability
• Maintain standards

We only share personal data where necessary.

Drivers receive relevant booking details to complete the journey.

We may use third-party systems for:

• Payments
• Communication
• Booking management

These providers are required to protect your data.

We may disclose data if required by law.

We retain personal data only for as long as necessary to:

• Deliver services
• Manage bookings
• Resolve disputes
• Comply with legal requirements

After this period, data is securely deleted or anonymised.

We take appropriate technical and organisational measures to protect personal data.

These include:

• Secure booking systems
• Controlled access to data
• Staff awareness of data protection
• Monitoring for unauthorised access

While we take strong precautions, no system is completely secure.

You have the following rights:

You can request access to your personal data.

You can request correction of inaccurate data.

You can request deletion of your data where applicable.

You can request limits on how your data is used.

You can object to certain types of processing.

You can request your data in a usable format.

To exercise any of these rights, contact us using the details provided.

We aim to respond to all data-related requests promptly.

• Requests will be handled within the timeframe required by law
• We may ask for identity verification before processing requests

In the event of a data breach:

• We will assess the risk immediately
• Take steps to contain the issue
• Notify relevant authorities where required
• Inform affected individuals if necessary

We take all data breaches seriously and act quickly to resolve them.

All data is processed within the United Kingdom.

If data is transferred outside the UK, we ensure appropriate safeguards are in place.

We ensure that anyone handling personal data understands their responsibilities.

This includes:

• Awareness of data protection principles
• Secure handling of information
• Confidentiality obligations

We apply privacy principles when designing and managing our services.

This means:

• Collecting only necessary data
• Limiting access to data
• Ensuring secure systems

Any third-party service providers we work with must:

• Comply with data protection laws
• Protect personal data
• Use data only for agreed purposes

Our website may use cookies to:

• Improve performance
• Understand user behaviour
• Support booking functionality

Users can manage cookie preferences through browser settings.

If you are concerned about how your data is handled, you can contact us directly.

If you are not satisfied, you have the right to lodge a complaint with the relevant data protection authority in the UK.

We may update this GDPR Compliance Policy from time to time.

Updates will reflect:

• Changes in legal requirements
• Improvements in our service
• Changes in how data is processed

The latest version will always apply.

UK Airports Taxi Transfer understands that customers trust us with important personal and travel information.

We are committed to:

• Protecting your data
• Being transparent
• Using data only where necessary
• Supporting your rights

Our goal is to ensure that every part of your airport transfer experience is handled professionally, including how your data is managed.

Data protection is part of how we operate daily.

When you book an airport taxi:

• Your details are used to plan your journey
• Your contact information helps us communicate clearly
• Your flight information ensures accurate pickup timing

This allows us to deliver:

• On-time service
• Reliable driver coordination
• Smooth airport pickups and drop-offs

We use your data only to support your journey and improve your experience.

For any questions about this GDPR Compliance Policy or your personal data:

UK Airports Taxi Transfer 4 Cranbourne Road Slough, Berkshire SL1 2XF United Kingdom

Email: [email protected] Phone: +44 (0) 208 4330 829

By using UK Airports Taxi Transfer, you acknowledge that your personal data will be processed in accordance with this GDPR Compliance Policy.

We are committed to maintaining high standards of data protection while delivering a reliable and professional airport transfer service.

Your trust is important to us and we handle your data with care at every stage of your journey.