Privacy Policy

UK Airports Taxi Transfer provides airport pickup and drop-off services, including meet and greet and chauffeur-style travel.

We operate across all major London airports including Heathrow, Gatwick, Stansted, Luton and London City Airport.

For the purpose of data protection laws, we are the data controller responsible for your personal information.

We collect only the information needed to provide a reliable and efficient airport transfer service.

When you make a booking or contact us, we may collect:

• Full name
• Phone number
• Email address
• Pickup and drop-off addresses
• Flight details (for airport pickups)
• Number of passengers
• Special requests such as child seats

We collect details related to your journey, including:

• Date and time of travel
• Airport and terminal information
• Vehicle type requested
• Any additional service requirements

We may collect payment-related details when processing your booking.

Payments are handled securely through appropriate payment systems. We do not store sensitive payment details such as full card numbers.

If you contact us by phone, email or message, we may keep records of:

• Messages
• Booking queries
• Customer support interactions

This helps us manage your booking and improve our service.

We use your information to provide a smooth and reliable airport transfer service.

Your information is used to:

• Confirm your booking
• Assign a driver
• Plan your journey
• Ensure timely pickup and drop-off

Flight details are used to:

• Track arrival times
• Adjust pickup schedules
• Reduce waiting time

We use your contact details to:

• Send booking confirmations
• Provide updates
• Share driver details
• Respond to enquiries

We may review booking and service data to:

• Improve reliability
• Enhance customer experience
• Maintain service standards

We process your personal data based on:

• Contractual necessity, to provide the service you booked
• Legitimate interests, to operate and improve our services
• Legal obligations, where required by law

We only share your data where necessary to deliver the service.

Your booking details are shared with the assigned driver to complete your journey.

This may include:

• Name
• Pickup location
• Contact number
• Flight details

We may use trusted service providers for:

• Payment processing
• Communication systems
• Booking management

These providers are required to protect your data.

We may share your information if required by law or legal process.

We keep your information only for as long as necessary.

This includes:

• Managing bookings
• Handling customer support
• Meeting legal obligations

When your data is no longer needed, it is securely deleted or anonymised.

We take appropriate steps to protect your personal information.

These include:

• Secure systems for booking and communication
• Restricted access to personal data
• Monitoring for unauthorised access

While we take care to protect your data, no system is completely secure. We encourage you to keep your personal details safe.

You have the right to:

• Access your personal data
• Request correction of incorrect information
• Request deletion of your data where applicable
• Object to certain types of processing

To exercise your rights, please contact us using the details provided below.

Our website may use cookies to improve your experience.

Cookies help us:

• Understand how users interact with the website
• Improve performance
• Provide a smoother booking experience

You can control or disable cookies through your browser settings.

Our services are based in the United Kingdom.

If you access our service from outside the UK, your data will be processed in the UK.

Our website may include links to external websites.

We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies separately.

Our services are not directed at children.

However, we may collect limited information when a booking includes children, such as child seat requests.

This information is used only to provide the service safely.

We do not send unsolicited marketing messages.

If we send updates or offers, you will have the option to opt out at any time.

We may update this Privacy Policy to reflect changes in our service or legal requirements.

The latest version will always be available on our website.

If you have any questions about this Privacy Policy or your data, you can contact us:

UK Airports Taxi Transfer 4 Cranbourne Road Slough, Berkshire SL1 2XF United Kingdom

Phone: +44 (0) 208 4330 829 Email: [email protected]

We understand that booking an airport transfer involves trust.

You share your travel details, your contact information and your schedule. We use this information only to make your journey simple, reliable and stress-free.

From the moment you book to the moment you reach your destination, your information is handled carefully to support:

• On-time pickups
• Clear communication
• Smooth airport arrivals
• Reliable drop-offs

UK Airports Taxi Transfer is built on reliability, clarity and trust.

We are committed to:

• Keeping your data safe
• Using your information responsibly
• Being clear about how your data is used

This Privacy Policy is part of our commitment to providing a professional and dependable airport transfer service.

By using our service, you confirm that you understand and agree to this Privacy Policy.