Arrival flight
Check the flight number, arrival date and airport terminal against your flight booking.

Share the requirements for your arrival in York
For a longer journey to York, the flight, luggage and final address all matter. Tell us about any requirements you want the team to consider before the journey is agreed. We will discuss the route and fare with you rather than treating a city name as the whole booking.
Include everyone travelling and all the luggage coming with you. If there are children in the party or an item that needs particular space, mention it when you arrange the transfer. These details help the team discuss the vehicle and pickup arrangements with you.
Share the flight number, arrival date and terminal.
Include every case and any unusually sized item.
Give the full York address and any access details.
The final address completes the route
The time your flight lands is different from the time you can leave the airport. Allow for the arrival process and collecting luggage, then discuss the onward journey with the team. Your York address and any access instructions complete the route information.
The road journey to York depends on your selected airport, terminal and final address, as well as conditions on the day. Discuss the complete journey with the team, including any time you need to arrive. An airport landing time does not guarantee an arrival time at your York accommodation.

A longer transfer deserves a complete plan
If you would like to discuss a break or an additional stop, raise it when arranging the transfer. A requested stop needs to be agreed with the team, including any effect on the route, timing or fare. It should not be assumed to be included in the journey.
Keep your flight, contact and destination details together and check the agreed arrangements before travel. If your plans take you somewhere else, you can also browse the full destination list and discuss the journey that suits your trip.

Confirm the plan with the team before departure
Check the flight number, arrival date and airport terminal against your flight booking.
Confirm where to meet and how the team can contact you after landing.
Share the full York address and any entrance or access instructions.
Include everyone travelling and the number, size and type of bags.
Discuss additional stops before travel and confirm whether they are included.
Check the fare and the journey details covered by it before completing the booking.

Practical answers before you travel