Flight number
Copy the arrival flight number from your booking.

Connect the flight with your Canary Wharf address
For a London City Airport arrival, give the flight number and date, then the full Canary Wharf building address. Include the entrance you have been asked to use and a passenger phone number that works after landing.
A shorter road journey still includes airport formalities and luggage collection before pickup. Share any meeting or arrival requirement with the team, and follow the collection instructions supplied for your confirmed booking.
Give the arrival flight number and UK landing date.
Include the full building address and postcode.
Use a number the travelling passenger can answer.
A Canary Wharf building may have an entrance or reception specified by the person you are visiting. Share those instructions with the full street address and postcode. If a host is arranging the journey, check that the visitor knows where to report and has the confirmed destination details before the flight.
Allow for the complete arrival rather than treating a short drive as a guarantee of reaching a meeting on time. Airport formalities, luggage collection, the road journey and the final building handover all need consideration. Tell the team about your schedule when agreeing the transfer and contact your host if the plans change.
Pass on the entrance or reception instructions supplied by your host.
Allow for the airport arrival process and the handover at the building.

Share the details that complete the route
Copy the arrival flight number from your booking.
Use the date you land in the UK and check overnight flight dates.
Name the building and include the street address and postcode.
Share the entrance and reception instructions you have received.
Count everyone travelling and identify the lead passenger.
List cases, cabin bags and any work equipment or bulky items.
Match the vehicle to the people and bags

Discuss a standard or executive vehicle according to the passengers, luggage and preferences for this journey. Describe all bags and work equipment before agreeing the category. Check the fare and the journey details it covers, including any requested return. The photograph illustrates a travel setting; the vehicle category and arrangements for your own transfer are those confirmed in your booking.
Count the whole party before agreeing the vehicle category.
Include all cases, cabin bags and items needing extra room.
Check the fare and the arrangements covered by it.
Continue through the route list

Practical answers before you travel