Arrival flight
Provide the arrival flight number and the date it lands in the UK.

Identify the cruise terminal before you travel
This journey starts at Gatwick South Terminal and goes to the Southampton cruise terminal you specify. Send the ship name, sailing date and terminal instructions from your cruise operator alongside the flight details. Southampton city and a particular cruise terminal are different destinations; the booking needs the actual port arrival point.
Count every passenger and all the luggage travelling from the airport to the port. Include suitcases, cabin bags and any bulky items before agreeing the vehicle. Share the cruise check-in requirements with the team when arranging the transfer so the complete airport arrival and onward journey can be discussed.
Use the terminal details supplied by your cruise operator.
Check the date against your cruise booking and arrival plan.
Count every case and cabin bag for the whole party.
Compare the six published vehicle categories
Give the team the full journey information
Provide the arrival flight number and the date it lands in the UK.
Check that Gatwick South is the terminal shown for your flight.
Give the ship name exactly as shown in your cruise booking.
Share the named Southampton terminal and any operator arrival instructions.
Include the sailing date and the check-in requirements you have been given.
Use a number the travelling passenger can answer after landing.

Check the fare, vehicle and airport pickup arrangements before completing the booking. The journey should name Gatwick South Terminal and the correct Southampton cruise terminal. Airport formalities, luggage collection and traffic affect the onward journey, so a sailing connection must not be assumed from the flightโs landing time alone.
If you need the port-to-airport return, discuss it while arranging the first transfer. Give the return cruise date, collection terminal and departure flight, and check how collection will be agreed after disembarkation. Keep both sets of confirmed details with the travelling passenger and notify the team of changes.
Review the fare, vehicle, pickup and named cruise terminal before travel.
Share disembarkation and flight details so the return can be agreed separately.
Continue through the route list

Practical answers before you travel