Flight
Give the arrival flight number and check it against your travel booking.
Connect the flight with your Oxford address
This journey starts with your arrival at Heathrow Terminal 3 and ends at the Oxford address you provide. Share the flight number and the date you land in the UK, together with your host’s arrival instructions. Check the terminal against your flight details rather than choosing Heathrow without identifying the arrival building.
The complete transfer depends on the pickup arrangements and your final Oxford address. Allow for leaving the airport and collecting luggage before the road journey begins. Tell the team about any reporting or check-in time so it can be discussed when agreeing the journey, rather than treating the flight landing time as your arrival in Oxford.

Your pickup instructions belong to this booking
Keep the meeting instructions for your confirmed Terminal 3 booking with the travelling passenger. Once the airport arrival formalities and luggage collection are complete, follow those instructions and use the supplied contact details if you need help. General terminal information does not replace the arrangements for your transfer.
Share a number the passenger can answer after landing, including the country code. The team also needs the total number of passengers and all their luggage, not just the lead traveller’s bags. Make sure the Oxford destination and any host instructions are passed to everyone involved in arranging the journey.

Share what the team needs for this journey
Give the arrival flight number and check it against your travel booking.
Use the date you land in the UK, especially after an overnight flight.
Confirm that Heathrow Terminal 3 is the arrival terminal for your flight.
Include the building, street, postcode and any host-provided entrance instructions.
Count everyone travelling and identify the lead passenger.
List all suitcases, cabin bags and any bulky belongings.
A college name may need an entrance as well
An Oxford college or department name may describe your visit without identifying the first place you need to go. Accommodation, a lodge and a meeting venue can have different addresses. Use the arrival instructions supplied by your host and tell the team where you need to report first.
Include the full street address and postcode, then add any reception or entrance details. Discuss access and the final handover when arranging the journey; do not assume every entrance has the same vehicle access. If the host changes the instructions, share the update with the team and the travelling passenger.

Continue through the route list

Practical answers before you travel