Building
Give the hotel, workplace or building name supplied by your host.
Give us the building and entrance details
Give the hotel, workplace or building name supplied by your host.
Include the street address rather than only a general area name.
Check the full postcode against your destination instructions.
Share the entrance or reception you have been asked to use.
Provide a number the travelling passenger can answer after landing.
Give the arrival flight number and its UK landing date.
Your destination may be a home, hotel or workplace in Milton Keynes. Give the full address where you actually need to arrive, including any building or entrance instructions supplied by the host. A broad district or business-park name does not identify the particular arrival point for your transfer.
Name the travelling passenger and provide a contact number that works after the flight. If the booker is somebody else, make sure the traveller receives the agreed address and pickup details. Tell the team when an entrance, reception instruction or contact changes so the final handover can be reviewed.
Use the building, street and postcode for the actual arrival point.
Include a number the passenger can answer in the UK, with the country code.


Share the details before the journey is agreed
A colleague can arrange the journey, but the booking should identify the person arriving at Luton Airport. Include the passenger’s name and contact number alongside the organiser’s details, with the arrival flight and UK landing date.
Share the confirmed pickup and Milton Keynes address with the traveller before the flight. Count all bags and describe any work equipment so the team can discuss a suitable vehicle. Keep the travelling contact available after landing.
Identify the person travelling, even when somebody else books.
Give an arrival phone number the passenger can answer.
Include the full destination and any entrance instructions.
Agree the transfer using the actual Luton flight, Milton Keynes destination and complete passenger and luggage load. Describe work equipment rather than assuming it will fit. If you need a return, supply the departure flight and collection details too. Check the fare and the journey it covers before completing the booking and keep the confirmation with the traveller.
Check the flight number, airport and UK arrival date.
Discuss the passengers, bags and any work equipment.
Share the return flight, date and collection address.
Review the fare and arrangements before completing the booking.

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Practical answers before you travel