Flight
Copy the arrival flight number from your booking.
Start with the flight and the final address
For an arrival at Southend Airport, send the flight number and the date it lands in the UK. Give the full Chelmsford address where you want to arrive, including its postcode. Tell the team who is travelling and how much luggage is coming so the complete transfer can be discussed before booking.
The road journey depends on the agreed pickup, actual destination and conditions on the day. Allow for completing the airport arrival process and collecting your luggage before setting off. If you have a time you need to reach the address, discuss it when arranging the transfer rather than assuming the flight landing time sets your arrival.

Check that the transfer starts at Southend Airport and uses the correct Chelmsford destination. Name the lead passenger, count the whole luggage load and share any entrance instructions. Discuss the vehicle and fare with the team before completing the booking. Keep the confirmation with the travelling passenger, including the pickup and contact details needed after the flight.
Confirm Southend Airport against your arrival flight.
Identify the traveller even when somebody else books.
Include all cases, cabin bags and bulky belongings.
Check the fare and the journey details it covers.

Continue through the route list
Share any entrance instructions before travel
Your Chelmsford destination may be a home, hotel or workplace. Send the full address and postcode, with any entrance or reception instructions you have been given. The local photograph illustrates a transfer setting; it does not identify the entrance for your booking or add a sightseeing stop to the journey.
Provide a contact number the travelling passenger can answer after landing. If a host or colleague is making the arrangements, share the confirmed destination and pickup instructions with the passenger before the flight. Tell the team about changes to the address, entrance or contact details so the handover can be reviewed.

Six details to confirm before you travel
Copy the arrival flight number from your booking.
Use the date the flight lands in the UK, especially on overnight journeys.
Keep the meeting instructions supplied for your confirmed Southend transfer.
Provide the full Chelmsford address, postcode and entrance details.
Count all passengers’ bags and describe any bulky items.
Use a number the travelling passenger can answer in the UK.

Practical answers before you travel