House or building
Give the house number or building name, including the flat number where needed.
Share the details that identify the right door
Give the house number or building name, including the flat number where needed.
Include the full street name so the destination is clear.
Check the postcode against the address supplied by your host.
Share any entrance or reception instructions for this particular address.
Give the name of the person travelling, even if someone else is booking.
Use a number the passenger can answer in the UK after arrival.
If you are arranging a Bromley transfer for a relative or visitor, distinguish your contact details from those of the person travelling. Give the passenger’s name, flight details and arrival number. Tell the team who should receive the arrangements and who can help with questions about the destination.
Share the agreed pickup and drop-off details with the traveller before the flight. If someone will meet them at the Bromley address, make sure that person also knows the plan. Keep the team informed if the flight, arrival contact or destination changes after the arrangements have been made.
Identify the person making the journey and everyone travelling with them.
Include a working passenger number and any separate contact arranging the transfer.


Discuss help and luggage before the journey
Tell the team about the practical help the travelling party needs, along with the passenger and bag counts. Describe any equipment or bulky items that need to travel too. Discuss these details before agreeing the vehicle so the arrangements reflect the person making the journey.
Check what support has been agreed for collection and drop-off, especially when you are booking for somebody else. Give any instructions supplied by the person receiving the passenger. Do not assume specialist equipment or assistance is included without discussing the specific requirement with the team.
Explain the support you want to discuss before travel.
Include cases, cabin bags and any extra equipment.
Share the confirmed arrangements with the traveller.
The exact address completes the journey plan
Bromley appears in our London District destinations in Greater London. For a home arrival or family visit, the full residential address is still essential. Give the house or building number, street and postcode, together with any entrance details supplied by the person you are visiting.
Your airport, terminal and final Bromley address determine the journey you need to arrange. Allow for the time taken to leave the airport and collect luggage before the road transfer begins. Keep a working contact number available and discuss any return collection separately, including a different pickup address if needed.

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Practical answers before you travel